FAQ

Shipping times vary based on your location. Most orders are processed within 1-2 business days, and standard shipping typically takes 3-5 business days. Expedited options are also available during checkout.We accept iDEAL, Bancontact, PayPal and major credit cards (Visa, MasterCard, American Express).Absolutely! Our website uses industry-leading security measures, including encryption, to ensure your personal and payment information is always protected.We offer 14 days return policy and 30 days exchange. here’s the link to the return and refund policy: https://macs4you.com/returns-refund-policy/For certain high-value items or orders with special delivery instructions, a signature may be required. If you’re unavailable, the carrier may leave a delivery notice with instructions for rescheduling or picking up your package at a local facility. You can also check your order’s tracking information for specific details.Yes, you can choose to pick up your order at our store in Amersfoort. During checkout, select the “In-Store Pickup” option and we’ll notify you when your order is ready for collection. Please make sure to bring a valid ID and your order confirmation when picking up your product.Currently, we only ship to select countries. For international orders, please check our shipping policy or contact our customer service for more details on availability and shipping rates.If your product is damaged or defective upon arrival, please contact our customer service team immediately. We will assist you with returns, exchanges, or repairs, depending on the issue and warranty coverage.Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your order on the carrier’s website.We do sell certified refurbished Apple products, which have been tested and certified by Apple. They come with a warranty, and are a great way to get quality Apple products at a lower price.Yes, we stock the latest Apple models as soon as they’re available. Be sure to check our new arrivals section for the newest releases!